Satisfaction Guaranteed

Flowers
Your satisfaction is guaranteed. If there is a problem, please call us within 3 days of receipt for replacement of your flower arrangement.

Gift Baskets
In the event your gift basket should arrive damaged, we will replace the basket at no additional expense to you. If the gift is damaged in shipping, we need you to save the contents and all packaging materials as they will be required by the shipper. Shipping and delivery charges are not refundable except in the case of damage by the shipping company. Return shipping is the responsibility of the recipient / buyer. You must call us in advance to get an authorization number for the return. All items must be returned in the original packaging materials. Credit will not be issued until we receive the return. No refunds or cancellations allowed if we have purchased items specifically for custom baskets, such as fruit or custom toys. Sorry, but we cannot offer refunds, credits or exchanges if a selection does not appeal to one's palate. But you can rest assured that we take great care to select items that are high quality and very tasty for the pleasure of the recipients!

Privacy

We will not sell your name and information to any other company. Your information is for our use only and is not for sale or for rent.

Substitutions

Due to availability and seasonality of product, we reserve the right to make substitutions of equal or greater value. However, quality will not be compromised!

Sales Tax

Sales tax will be collected on all orders being shipped or delivered within the state of Michigan. Sales tax is 6% of purchase.